Epic Upgrade: Training Announcement

Training is now open!

  • Essential materials

    All the information needed before the Upgrade Go Live. (These slides contain no audio)
  • “It's Possible Videos!”

    Short videos to help clinicians learn key efficiency tips and new features. See below!
  • Tips and Tricks

    Step by step instructions for key workflows in a printable format. To access please go to the Learning Home Dashboard within Epic.

Key Dates:

  • Monday, September 17, 2018
    Epic Playground updated with 2018 upgrade content- Username and passwords continue to be found on the Playground Splash page by clicking the link called Playground TrainingIDs - Go explore!
  • Sunday, October 21, 2018
    Upgrade Go Live in early morning

Technical Support

If you have any technical support needs, please contact the Service Desk at 203-688-4357 or email helpdesk@ynhh.org.

To Prepare for the 2018 Upgrade:

  • Review training materials appropriate for your role through the links on the left (below on mobile) prior to October 21, 2018. 
  • Refer to the Learning Home Dashboard in Epic for the latest.